The second-hand marketplace Shoppers Express Displeasure Over Sizing Modifications
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Online Platforms Response
Countless users and merchants have taken to social media saying Vinted listings now show a different size category versus the original listing because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
It has advised users to review their products and manually change the size when needed, causing user dissatisfaction.
Size Classification Modifications
Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices following member complaints.
